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docs: update knowledge gap from thread manual-1782237446658 (#12323)

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**Thread ID:** manual-1782237446658
**Action:** UPDATE

**AI Summary:**
> Need to add a note on this page to encourage users with active
subscriptions to link their github and Discord account because that will
help github issues get higher priority and discord threads as well

Co-authored-by: zitadel-knowledge-bot[bot] <296006658+zitadel-knowledge-bot[bot]@users.noreply.github.com>
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zitadel-knowledge-bot[bot]
2026-06-23 18:19:29 -03:00
committed by GitHub
co-authored by zitadel-knowledge-bot[bot] <296006658+zitadel-knowledge-bot[bot]@users.noreply.github.com>
parent 2399513643
commit 64b1a7d42b
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apps/docs/content/guides/manage/cloud/support.mdx
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@@ -33,3 +33,7 @@ Create a new support request with the following information:
![](../../../../public/img/manuals/portal/customer_portal_support_2.png)
After submitting the form, you will receive a confirmation email, and our team will be in touch with you shortly.
<Callout type="info">
If you have an active subscription, we recommend linking your GitHub and Discord accounts in the [customer portal support section](https://zitadel.com/admin/support). This helps us prioritize your GitHub issues and Discord threads more effectively.
</Callout>