From 64b1a7d42b66a6542d79c8d7e8a8735cb7018b6e Mon Sep 17 00:00:00 2001 From: "zitadel-knowledge-bot[bot]" <296006658+zitadel-knowledge-bot[bot]@users.noreply.github.com> Date: Tue, 23 Jun 2026 18:19:29 -0300 Subject: [PATCH] docs: update knowledge gap from thread manual-1782237446658 (#12323) Automatically generated PR targeting 1 files. **Thread ID:** manual-1782237446658 **Action:** UPDATE **AI Summary:** > Need to add a note on this page to encourage users with active subscriptions to link their github and Discord account because that will help github issues get higher priority and discord threads as well Co-authored-by: zitadel-knowledge-bot[bot] <296006658+zitadel-knowledge-bot[bot]@users.noreply.github.com> --- apps/docs/content/guides/manage/cloud/support.mdx | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/apps/docs/content/guides/manage/cloud/support.mdx b/apps/docs/content/guides/manage/cloud/support.mdx index da70c6567..c67efdf2a 100644 --- a/apps/docs/content/guides/manage/cloud/support.mdx +++ b/apps/docs/content/guides/manage/cloud/support.mdx @@ -33,3 +33,7 @@ Create a new support request with the following information: ![](../../../../public/img/manuals/portal/customer_portal_support_2.png) After submitting the form, you will receive a confirmation email, and our team will be in touch with you shortly. + + +If you have an active subscription, we recommend linking your GitHub and Discord accounts in the [customer portal support section](https://zitadel.com/admin/support). This helps us prioritize your GitHub issues and Discord threads more effectively. +