Type of personal data Examples Affected data subjects
Basic data
  • First and last names
  • Email addresses
  • User name
All users
Login details
  • Randomly generated ID
  • Password
  • Public keys / certificates ("FIDO2", "U2F", "x509", ...)
  • User names or identifiers of external login providers
  • Phone number(s)

All users

Password: Users who use authentication methods with password.

Public Keys: Users who use an authentication procedure with cryptographic keys.

External login provider identifiers: Users who use an external login provider.

Phone number: Users who use authentication methods with SMS

Profile data
  • Profile pictures
  • Gender
  • Language
  • Nickname
  • Display name
  • Phone number(s)
Users who voluntarily add profile data
Communication data
  • Emails
  • Chats
  • Call metadata
Customers and users who communicate with us directly (e.g. support)
Payment data
  • Billing address
  • Payment information
  • Customer number
  • Customer history
  • Credit rating information

Customers who use services that require payment

Credit rating information: Only customers who pay by invoice

Usage metadata
  • User agent
  • IP addresses
  • Operating system
  • Time and date
  • URL
  • Referrer URL
  • Accept Language
All users