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docs(legal): update legal framework and policies (November 2023) (#6611)

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* move policies

* service description editorial

* service description move

* add subprocessors

* resort policies and service descriptions

* subprocessor

* subprocessors wip

* wip

* subprocessors

* subprocessors introduction

* billing wip

* service level headings

* billing wip

* gdpr region clarification

* fix some styling

* support service wip

* wip

* service-description

* fair use, broken links

* services offered

* rework enterprise benefits

* support plans

* remove language, add support issue

* combine onboarding support

* wip

* use of brand and trademarks

* sidebar

* DASU

* Combine ToS for support services

* Apply suggestions from code review

Co-authored-by: Fabi <[email protected]>

* changes from review

* update updatedAt

* dpa and pp updates WIP

* broken links

* tom

* remote entity

* title annex enterprise agreement

* typo

* Apply suggestions from code review

Co-authored-by: Florian Forster <[email protected]>

* update last update dates

* replace quota with amount

---------

Co-authored-by: Fabi <[email protected]>
Co-authored-by: Florian Forster <[email protected]>
This commit is contained in:
mffap
2023-11-16 09:26:25 +00:00
committed by GitHub
co-authored by Fabi Florian Forster
parent 2e8c3b5a53
commit bd5506494a
29 changed files with 899 additions and 618 deletions
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docs/docs/support/software-release-cycles-support.md
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@@ -16,7 +16,7 @@ Supported features are those that are guaranteed to work as intended and are ful
If you encounter any issues with a supported feature, please contact us by creating a [bug report](https://github.com/zitadel/zitadel/issues/new/choose).
We will review the issues according to our [product management process](https://github.com/zitadel/zitadel/blob/main/CONTRIBUTING.md#product-management).
In case you are eligible to [support services](/docs/legal/support-services) get in touch via one of our support channels and we will provide prompt response to the issues you may experience and make our best effort to assist you to find a resolution.
In case you are eligible to [support services](/docs/legal/service-description/support-services) get in touch via one of our support channels and we will provide prompt response to the issues you may experience and make our best effort to assist you to find a resolution.
:::info Security Issues
Please report any security issues immediately to the indicated address in our [security.txt](https://zitadel.com/.well-known/security.txt)
@@ -24,7 +24,7 @@ Please report any security issues immediately to the indicated address in our [s
### Enterprise supported
Enterprise supported features are those where we provide support only to users eligible for enterprise [support services](/docs/legal/support-services).
Enterprise supported features are those where we provide support only to users eligible for enterprise [support services](/docs/legal/service-description/support-services).
These features should be functional for eligible users, but may have some limitations for a broader use.
If you encounter issues with an enterprise supported feature and you are eligible for enterprise support services, we will provide a prompt response to the issues you may experience and make our best effort to assist you to find a resolution.