From b822175f07b788363819a8860a4daca1da44f787 Mon Sep 17 00:00:00 2001 From: mffap Date: Mon, 6 Mar 2023 15:19:16 +0200 Subject: [PATCH] docs: troubleshoot instance not found (#5378) --- docs/docs/manuals/troubleshooting.md | 13 +++++++++++++ 1 file changed, 13 insertions(+) diff --git a/docs/docs/manuals/troubleshooting.md b/docs/docs/manuals/troubleshooting.md index 33cd8d271..7af5d50ae 100644 --- a/docs/docs/manuals/troubleshooting.md +++ b/docs/docs/manuals/troubleshooting.md @@ -4,6 +4,11 @@ title: Troubleshoot You will find some possible error messages here, what the problem is and what some possible solutions can be. +:::tip Didn't find an answer? +Join or [Chat](https://zitadel.com/chat) or open a [Discussion](https://github.com/zitadel/zitadel/discussions). +::: + + ## User Agent does not correspond This error appeared for some users as soon as they were redirected to the login page of ZITADEL. @@ -26,3 +31,11 @@ To make sure, that your new settings will trigger, please restart your mobile ph ![Block all cookies](/img/manuals/errors/block-cookies.png) Do you still face this issue? Please contact us, and we will help you find out what the problem is. + +## Instance not found + +`ID=QUERY-n0wng Message=Instance not found` + +If you're in an self-hosting scenario with a custom domain, you need to instruct ZITADEL to use the `ExternalDomain`. +You can find more instruction in our guide about [custom domains](https://zitadel.com/docs/self-hosting/manage/custom-domain). +We also provide a guide on how to [configure](https://zitadel.com/docs/self-hosting/manage/configure) ZITADEL with variables from files or environment variables.